Shipping & Returns

Domestic U.S. Shipping for Surfboards

All surfboards are shipped via Daylight Transport, Southwest Air Cargo, or Pilot Air Freight. Average cost within the Continental USA is roughly $250–$300.

All shipments are insured. Any claims are subject to the policies of the insurer. Please inspect the box for any outside damage that could translate to interior damage. Have the driver write an exception if there is any damage before signing that you received the shipment in good condition.

We will contact you before shipping your surfboard to verify all shipping information. Please be sure to respond in a timely manner to any of our questions to ensure quick processing time for your order.

Hawaii Shipping

We use Southwest Air Cargo and can give you a quote upon request. Depending on the size of the board, shipping to Hawaii can be anywhere from $225–$400. Insured.

International Shipping for Surfboards

G&S uses the best and most competitive carriers for each country to ship your surfboard. You will be notified before we ship your surfboard which carrier will be delivering it. Most shipments are to your nearest airport for pickup.

Insured? Yes. All shipments are insured through the chosen carrier. Any claims are subject to the policies of the insurer.

We will contact you before shipping your surfboard to verify all shipping information. Please be sure to respond in a timely manner to any of our questions to ensure a quick processing time for your order.

Packing Fees

We charge a $50 packing fee that is included in the shipping rate you receive during checkout.

Return Policy for Surfboards

All sales are final.

Apparel & Accessory Return Policy

For all items sold on our website except surfboards, we allow returns with a full refund within 30 days of the transaction. Shipping fees are not refundable unless special circumstances apply.

If the product hasn't been used, you can return it within 30 days of your purchase date. You can return items directly to the shop, or if you are shipping items back, you must first call our office or email us so we know to expect the item(s). We'll also need your order number.

  • Item must be in new condition with all original tags.
  • We will refund the cost of the item(s) and any applicable tax. We do not refund the shipping fee.
  • For an exchange, the customer is responsible for the return shipping cost and we will cover reshipping back to you.

Send returns to:
G&S Surfboards Inc.
5151 Santa Fe Street #A
San Diego, CA 92109

Questions? Call us at (858) 270-1140 or email boards@gordonandsmith.com.

Warranty for Surfboards

Surfboard warranty requests will be accepted in writing for material defects and workmanship within 2 weeks of the date of purchase and will be reviewed on a case-by-case basis. Requests must be accompanied by proof of purchase and documented images of the areas in question.

Warranty does not cover damage due to excessive use, sun exposure, improper care, collisions, general negligence, or natural aging over the course of the product's lifetime.

This warranty is ultimately limited to repair or replacement at the discretion of G&S Surfboards and does not include consequential damages, incidental damages, or damages to person or property.

Additional Policies

All sales are final on discounted merchandise.

All sales are final on gift cards.